Garage Door Repair

What to Do When Your Garage Door is Off Its Tracks

garage door repair Denton TXUnfortunately, when it comes to owning a home, there isn’t a guide to help you when things go wrong. With garage doors, the owner’s manual usually helps when things malfunction, but it is not always the case when your door goes off of its tracks. Here are a few tips on what to do next when you find that your door is off its rails.

Take a look at your tracks first – The root of your issue is at the tracks of your garage door system, so it is best to start there. It could be a problem with your tracks being bent from the weight of the door,  or that they are not aligned accurately. Always check your tracks before moving forward with anything else.

Try not to hit your garage door – Accidents happen, and sometimes you put your car in reverse without opening your garage door. This is one of the most common ways a garage door goes off of its rails, so it is vital that you open your door and then start moving your car. If you do hit your door and it goes off track, always call a professional for readjustment.

Finding garage door repair in Denton, TX can be tough, but luckily our team of professionals at Genie Sales & Service Co. is right there to help. Give us a call at (972) 434-1717 when you are in need of someone to help repair your garage door today!

What Kind of Flooring Your Garage Needs

Genie garage doorRemodeling your home, let alone your garage can be a difficult task to take on if you have never had to do any renovations before. Your garage can be a particularly challenging area to remodel, depending on what you use it to store. Specifically, picking out the right flooring for your garage can be a little tricky, but we have some things to consider when you are picking out your garage’s new flooring.

Will you need to coat it or cover it? – The first thing you will need to consider when shopping for garage flooring is if you need to coat it or cover it completely. This solely depends on the current condition of your garage floor. If it is an old, weathered floor with lots of places that need patching, a complete cover will help to make it brand new. If it is in relatively good shape but needs a new look, coating might be a good route to go down.

What type of coat or cover do you need? – If you decide that your garage need a covering, there are a few different options that you can go about installing. Since it is a covering, you can have roll-out, mat or tiled flooring. If you are only looking to do a coating on your garage floor, you can opt for concrete floor paint, durable epoxy paint, stain, or sealants.

Sometimes, a garage remodel needs more than just a new floor. Contact the professionals at Genie Sales & Service Co. today at (972) 434-1717 to learn more about getting a brand new Genie garage door to complete your renovations.

Why it’s Important to Always Call the Garage Door Repair Pros

garage door repair Denton TXIf you’re like most homeowners, you understand how difficult it can be to find a handyman that’s not only able to work with your schedule, but is affordable as well. For garage door repairs, there are plenty of resources available for you to figure out what’s wrong with your door. However, for safety purposes, you should always call on a professional for your garage door maintenance. Here are a few reasons why you should keep them on speed dial.

You could put yourself in danger – Certain repairs like bent garage door tracks and garage door spring replacements may seem like they’re a simple fix. Unfortunately, that’s not the case; these repairs should always be handled by a professional because they could put you in danger.

You could cause more damage – Fixing things by yourself may seem like a good idea, but you could be causing more damage by doing so. Calling the professionals in when you need help with your garage door could save you more time and money, as well as more work to do when other problems arise from a DIY fix.

Looking for garage door repair in Denton, TX? Call our talented team at Genie Sales & Service Co. today at (972) 434-1717, and let us help you fix your garage door system.

When it’s Time to Replace Your Garage Door Opener

Regular maintenance on your garage door can sometimes be costly; however, it’s necessary for keeping your family safe. One piece of genie garage door openergarage door maintenance that does not always get the same attention as other equipment is your opener. Your garage door opener is potentially one of the most important things that should be maintained because of the safety concerns that come with it malfunctioning. Here are some ways that you should know that it’s time to replace your garage door opener.

It was made before 1993 – In 1993, it was mandated that all garage door openers were required to have a safety feature called reversal mechanisms in place. This important, life-saving component can sense when something is underneath the door so it can go in the opposite direction. If your opener was manufactured before 1993, the chances are that it doesn’t have this element in place. It is crucial to replace it so you and your family can stay safe.

It’s loud – When you’re using your garage door opener, can you barely hear it function or is it extremely loud? If it’s loud when you’re using it to open or close your door, it’s time that you replace it. Not only will the new garage door be quieter, but it will most likely be more efficient as well.

If you’re looking for a new opener that’s easy to use, quiet, and will stand the test of time, turn to our highly-rated Genie Garage Door Opener. Contact us for more information on any of our garage doors, openers, or repair services at (972) 434-1717 today.

Things to Check if Your Garage Door Opener isn’t Working

As a homeowner, you may run into issues with your house that just stump you from time to time. When it comes to issues with your garage door opener, those cannot be problems that you spend a lot of time and money to fix. Here are some things to check out when your garage door opener is malfunctioning.garage door opener problems

Check your door – Is there something blocking your from opening or closing? Many times, the opener can be very sensitive to any obstruction that’s lying in the path of garage door, preventing it from closing or opening fully. Check to see if anything is in the way of this that could be telling your garage door opener not to do its job.

Completely unplug your opener from the socket – One safety precaution you should take when investigating why your opener is working correctly is unplugging it from electricity. This ensures that nothing will come crashing down, be bumped, or injure you while you’re trying to see what’s going on. Additionally, this could help to prevent any damage to your door as well.

Check your batteries – It may seem like common sense, but check the batteries in your handheld garage door opener (if applicable). One of the simplest ways to determine what end of your opener – whether it’s your keychain or your actual opening machine – is malfunctioning is to look at the batteries.

Looking for help finding garage doors in Denton, TX? Turn to our talented team at today!

Your Checklist for Maintaining Your Genie Garage Door

If you’re like most homeowners, you have a general maintenance checklist for appliances, systems, and other equipment in your home. Regular maintenance and checkpoints for almost everything in your home is important, especially that of your garage door. Here’s a checklist we’ve put together for you to go through to make sure your garage door is safe and working properly.

  • Make sure the track is clear of any debris, as well as making sure it is well lubricated and not dented.
  • Check when the door is closed for hinges and other parts related to your track, making sure they’re functioning correctly and not damaged.
  • Double-check the cables of your garage door, making sure there’s no fraying, damage, or wear on them.
  • Inspect your garage door’s opening system. Make sure there aren’t any grinding noises or loud, crunching sounds.
  • Make sure your door is opening and closing without any issues. This should be a smooth, fluid movement with little to not pausing.
  • Take a look at the door’s weather stripping, looking closely for any cracks, rips, or gaps.
  • Inspect the outside of your garage door for any chips, scratches, or damage to the exterior. Repair these where necessary.
  • If the outside of the garage door is dirty, do not use a pressure washer or any type of soap to clean it. This can damage the door itself and fade the paint on the outside quicker. Inside, just rinse the door with a hose.


If you’re looking for professionals to help maintain and repair your Genie garage door, look to us at Genie Sales & Service Co. for expert care. Contact us today at 972.434.1717 for any maintenance, installation, or repair-based needs.

Garage Door Safety – What You Need to Know

garage door safety tips

Garage doors may not seem like something that could potentially cause you or your family
harm, but things can happen. Whether it’s a broken part on the door or someone not knowing how to use it correctly, it’s important to have safety at the forefront of your mind when around your garage door. Here are some tips on how to keep you and your family safe, as well as things to do to make sure you’re operating your garage door system properly.

Do not allow children to be near the garage door unattended – While this may seem like an obvious precaution, things can happen within a blink of an eye when you’re not on your guard 100%. It’s crucial your child’s safety to not allow them to be operating or around your garage door without the presence of an adult.

Receive regular service – When it comes to maintaining your garage door, regular maintenance to the system by a professional is essential in keeping everyone safe from mishaps. The garage door specialist is able to see things that may need to be replaced and tweaked, and these could potentially be things you’re not seeing at eye-level. Keep yourself, your family, and your property safe by having a professional come in to inspect your garage door occasionally.

Read your owner’s manual – It’s important to know how your garage door operates to not only keep you and your family safe, but maintain the quality of the door as well. Reading the owner’s manual helps to give you a better understanding of how your door system operates, and what safety precautions need to be taken in order to keep everyone out of harm’s way.

Looking for professionals that can help to maintain your garage door in Denton? Turn to us at Genie Sales & Service Co. for help installing, repairing, and maintaining your garage doors in Denton by contacting us at 972.434.1717 today!

The Right Garage Door Opener for Your Home

remote control garage door opener

When it comes to deciding on the type of garage door opener that your home needs, there are plenty of different factors to consider. Whether it’s deciding on a replacement or buying an opener for the first time, there are various options, styles, and types for you to consider. Here are some tips to help you decide on the best garage door opener for your home.

Deciding the type – There are a variety of different types of garage door openers, from belt-drive to direct drive openers. Each type has a different functionality and depending on if you’re replacing a previous opener or not, this could play into what you need. Other things like door material and weight also play into deciding the type.

Speed – The speed of your garage door opener is also a factor you need to consider. The speed and power of the opener is measured in horsepower ratings (HP). The material and weight of the door apply here in deciding which one is best, as well as the type of garage you have (one car or two car).

Features – The features of your potential garage door opener also play into your decision-making process. Certain features like remotes, keypads, and security lights are all things you need to consider when purchasing an opener. In addition, things like if there’s a backup battery, if there are rail extensions, and if there’s an auto-close feature also factor into your purchase too.

If you’re looking for a Genie garage door opener, look no further than our selection! Visit us & browse our garage door openers today at

Child Safety and Garage Parts

Child on tiny bike

Over time the mechanisms for garage doors have continued to improve in safety, making the space more family friendly. However, even with these adjustments, garage parts can still put children at risk.

Luckily, there are simple Genie garage door recommendations for protecting your little ones from garage door harm:

Make Children Mindful of Risks. Talk to your children about garage safety and how to properly use the garage door.  Show them that they can avoid injury by watching their hands around moving parts. Explain to them that playing near the door or by parts of the machinery can be dangerous if they don’t pay attention.

Be Aware of Where You’re Playing.  Automatic door openers may be fitted with sensors to stop movement if there is an obstacle, but children should still be aware of what’s going on around them. Getting trapped under the door or knocked by the door can lead to a variety of injuries depending on the situation. The smaller the child, the greater the potential for harm from a garage door accident is.

The Garage is Not a Toy.  Children love to push buttons and will sometimes ask to push the remote. While this is totally fine to open or close the door when using it properly, remind your children that openers and buttons on the wall are not toys. Keep remotes out of immediate reach and put wall openers up high enough where children cannot reach them.

Garage door openers are a convenient way to make your home more accessible and practical spaces. While it’s a perfect place for children to keep their outdoor toys, be sure to explain to your children the possible hazard of playing with the garage door. If you notice something on your door is unsafe, call one of our Genie Garage Door experts! We’re here to help you a functional and safe garage door for your home.

Common Garage Door Problems

Home maintenance is a big responsibility, with part of it being upkeep and inspections to make sure things in your house are working properly. The garage door is no exception. Keeping the place where you keep your vehicle safe and functional involves a little work.

If your garage has issues, schedule your Genie garage door repair in Denton, TX. Look out for these common problems that can occur in new and old homes:

  • Dead battery on remote – If your door suddenly stops working, this is the first thing you should check.
  • Door Obstructions – Items blocking the path to close the door can keep it from working properly.
  • Messed up alignment – The door tracks can become misaligned, impairing the machine’s ability to smoothly function.
  • Loud noises during operation –This may be related to loose nuts and bolts in part of the garage door system. Sometimes tightening the parts can solve the problem.
  • Partially opening or closing – If this occurs, it is often due to an obstruction or a problem with the tracks.
  • Slamming close – Spring problems remove necessary tension, which can cause the door to snap shut instead of slowly moving.
  • Broken motor – If you replace the battery and the door still isn’t budging, the motor on your opener may be the problem.

garage door repair

Contact the technicians at Genie garage door repair in Denton, TX today. Whether you need your garage door opener repaired or replaced, Genie Sales and Service Co., can evaluate your home and help find a solution. The longer problems with your garage go unattended, the more the people and property in your home are at risk.